Saturday, February 24, 2007

"Can you hear me now? Hello? Hello?!?"

T-Mobile has been driving me crazy. There’s something seriously wrong with service here in Brooklyn, NY for the last few days that I can gather. I’m not sure if it affects any other portion of NYC since I have not checked personally but it’s definitely affecting a huge chunk of Brooklyn.

What was once stellar service, reception and call quality has degraded to simply unusable. And T-Mobile has no idea why...

I can make and receive calls without issue having full or near full signal strength. That’s not the problem. The problem is the audio. The sound is garbled, cuts in and out sometimes cutting out completely. It’s literally inaudible. The other party can hear me but I can’t understand and sometimes even hear them... That is, as long as they aren’t too T-Mobile users in Brooklyn. Otherwise it’s the deaf trying to speak to the deaf!

All I know is that if they don’t fix this situation and soon, I will be forced to switch providers. Cingular might just profit from T-Mobile’s ineptitude.

I mean, really, has T-Mobile become the tortured version of Verizon?

“Can you hear me now? Hello?? Are you there? Can you hear me now?!? Hello?!? HELLO!!??!!”


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